Order placed
You place the order and receive confirmation on email or SMS.
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Made to order, made clear
Everything around shipping, COD, returns, and jewellery care should be simple before checkout. This page keeps the full support flow in one place.
14 days made to order
14-17 days delivery window
COD shown at checkout
Care keep dry after wear
Process
What happens after checkout
Made to order
Each piece is prepared within 14 days because it is made to order.
Dispatch
Once the piece clears quality check, it moves into shipping.
Delivery
Delivery usually lands within 14 to 17 days from order placement.
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Everything to know
Shipping
Delivery timeline
Shipping starts after the made-to-order preparation window. Please allow 14 to 17 days for delivery.
Payment
COD availability
COD is available where serviceable. Final availability is shown at checkout.
Returns
Easy return support
Return and exchange rules can be edited here once the final policy is locked.
Care
Keep the finish sharp
Keep jewellery dry, wipe after wear, and store separately in a pouch or box. Avoid perfume, sweat, chlorine, and harsh cleaners.
Quick note
Made-to-order pieces are worth the wait
The timeline lets the team prepare, inspect, and ship pieces cleanly instead of rushing stock out.